Legal Guide

How Beneficiaries Can Fight Life Insurance Denials

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How Beneficiaries Can Fight Life Insurance Denials

When a loved one passes away, the last thing families expect is a life insurance denial. Yet every year, thousands of Alberta beneficiaries receive letters stating their claim "does not apply" — often based on technicalities that can be challenged.

Every year, Alberta families face life insurance denials. Insurers often cite "misrepresentation," "policy lapse," or "exclusion" to protect their bottom line. But beneficiaries have rights — and denials can be overturned.

As Alberta insurance lawyers who once defended insurance companies, we know exactly how insurers handle these claims. We use that insider knowledge to challenge denials, force disclosure, and recover full benefits for families.

This guide explains why life insurance claims are denied, what steps beneficiaries should take immediately, and how to fight back — effectively and legally.

This guide covers:

What is a life insurance claim
Common reasons for denial
Legal grounds to challenge denials
Steps to take after a denial
How lawyers help beneficiaries recover benefits
Alberta-specific laws and deadlines
Evidence that strengthens your case
Settlement ranges and timelines

What Is a Life Insurance Claim?

A life insurance claim is a request made by a **beneficiary** — typically a spouse, child, or estate — for payment of the **death benefit** after the insured person passes away. Alberta families may have one or more types of coverage.

Types of Life Insurance Coverage:

Group Life InsuranceOffered through employment or union membership. Benefits are typically capped but often include accidental-death riders.
Individual Life InsurancePurchased directly from an insurer or broker. Larger policies ($250,000 to $2 million) that require medical disclosure.
Mortgage or Credit Life InsurancePays off a mortgage or loan balance on death. Often the most restrictive form of coverage.

Common Insurance Challenges in Alberta

Life-insurance denials almost always follow predictable patterns. Insurers may allege that:

1

Application Misrepresentation

The insured **misrepresented their health** on the application.

2

Policy Lapse

The policy **lapsed** for non-payment.

3

Contestability Period

Death occurred **within the two-year contestability period**.

4

Suicide or Hazardous Activity Exclusion

A **suicide clause** or **hazardous activity exclusion** applies.

5

Cause of Death Not Covered

The cause of death was **not covered** (e.g., illness vs. accident).

6

Beneficiary Dispute

There's a **dispute over beneficiaries**.

While these reasons sound serious, many are **legally and medically weak** when tested under Alberta law.

Why Insurers Deny Beneficiary Claims

Insurers use denials to buy time, reduce payouts, and test whether beneficiaries will give up. Common grounds include:

Application Misrepresentation

Claiming that the insured failed to disclose medical history or lifestyle habits.

Policy Lapse

Alleging the policy was no longer active due to missed payments — even when grace periods weren't honoured.

Contestability Review

Investigating any inconsistencies during the first two years of coverage.

Excluded Cause of Death

Citing suicide, intoxication, or criminal involvement.

Beneficiary Conflicts

Delaying payment while "investigating" competing claims.

Was your life-insurance claim denied?

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Step-by-Step: How Beneficiaries Can Fight a Life-Insurance Denial

Following these steps immediately after a denial can protect your rights and strengthen your case:

Request the Denial Letter in Writing

Insurers must provide written reasons for denial, citing the exact policy clauses and evidence used.

Obtain the Full Policy and Application

You're entitled to the full policy contract, not just the summary booklet. Review wording carefully for exclusions, time limits, and obligations.

Request the Claim File

Ask for all internal correspondence, investigation notes, and medical reports the insurer relied on. This is essential for identifying inconsistencies.

Gather Supporting Evidence

Medical records, coroner's reports, toxicology results, and proof of premium payments can all contradict the insurer's findings.

Contact an Alberta Insurance Lawyer

An experienced lawyer can review the policy, identify weak points in the insurer's reasoning, and compel payment or settlement through negotiation or litigation.

How Lawyers Build a Strong Case

A strong legal challenge requires both **strategic evidence gathering** and **precise policy interpretation.**

Obtain Complete Claim Files

Obtain the insurer's complete claim file and underwriting records.

Work with Medical Experts

Work with medical experts to analyze cause of death.

Identify Inconsistencies

Identify inconsistencies in insurer reasoning or internal communications.

Negotiate or Litigate

Negotiate with insurers or file legal action under the *Insurance Act*.

Quantify Damages

Quantify interest, damages, and legal costs to maximize recovery.

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Frequently Asked Questions

Conclusion

Life-insurance denials aren't the end — they're the start of a fight you can win. Insurers count on beneficiaries giving up, but Alberta law strongly protects your right to fair payment.

You're entitled to full disclosure of the insurer's evidence.

Honest mistakes don't void coverage.

Bad-faith conduct can increase your compensation.

With the right legal strategy, most denials are overturned.

Was your life-insurance claim denied?

Call or text us today for a free consultation. No fee unless we win.