Is Your Insurer Acting Unfairly?

We Used to Work for Them — Now We Hold Them Accountable

Insurance companies must treat policyholders fairly. When an insurer delays, denies, or mishandles your claim without justification, it may be acting in bad faith — a serious breach of trust and the law. For nearly a decade, we defended insurers. Now we use that insider knowledge to fight for Albertans facing unfair treatment, unreasonable delays, and wrongful denials.

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Why Albertans Choose Us for Bad Faith Insurance Claims

Insider Experience

Insider Experience

We know how insurers operate behind the scenes because we used to work for them.

We Respond Fast

We Respond Fast

When insurers delay, we force action.

Focused on All Policy Types

Focused on All Policy Types

Life, disability, home, auto, commercial, property, and more.

We Identify Bad Faith Patterns

We Identify Bad Faith Patterns

Denials, delays, lowball offers, misinterpretations, and pressure tactics.

Aggressive, Evidence-Based Advocacy

Aggressive, Evidence-Based Advocacy

Strong legal pressure and clear communication.

Feel like the insurer isn't treating you fairly?

Types of Bad Faith Claims We Handle

Insurance Claims We Handle

Long-Term Disability Denials

Life Insurance Denials

Critical Illness Denials

Commercial Insurance Disputes

Homeowners & Property Insurance Claims

Water, Fire, and Flood Loss Disputes

Vehicle Damage & Write-Off Disputes

Business Interruption Disputes

Section B Treatment & Disability Cut-Offs

Common Reasons for Disputes

Long, unexplained delays

Sudden reversals after months of cooperation

Unreasonable document demands

Refusing to talk or respond

Lowballing without justification

Misquoting the policy

Misinterpreting evidence

Ignoring your doctor, contractor, or expert

Biased IMEs or 'paper reviews'

Claim closed without proper investigation

Denying coverage without reading all the evidence

Accusing you of fraud without basis

Denials Based on Exclusions or Technicalities

Delay Tactics & Claims Mishandling

What To Do If You Suspect Bad Faith

  • 1
  • Keep all letters, emails, texts, and voicemails from the insurer

  • 2
  • Document every delay

    Dates matter.

  • 3
  • Request the insurer's reasons in writing

  • 4
  • Do not argue directly with the adjuster

    Let us handle it.

  • 5
  • Contact us early

    Bad faith gets worse over time.

Get clarity now.

What To Do If You Suspect Bad Faith

Client Testimonials

See what our clients say about their experience with our firm and how we helped them through their personal injury claims.

Five-star review rating

I would highly recommend Shiv Ganesh with Wilson Laycraft for a lawyer. He is down to earth, got right to work and didn't BS around, but got to the point of the matter. He listened intensely and communicated well. He is highly knowledgeable in his field . I would DEFINITELY have him represent myself or any family member, friend or acquaintance that needed a GREAT lawyer.

D. N.

Five-star review rating

Shiv is absolutely fantastic at what he does. I was a pedestrian struck by a vehicle and he has been nothing but diligent, devoted, professional, and dedicated to get the best result possible for me. I am extremely grateful to have had him work on my case and will be recommending him whenever possible.

L. E.

Five-star review rating

My consultation with Shiv was excellent from beginning to end. He replied promptly, reviewed my paperwork ahead of time, and booked me in without any delays. The appointment itself was on time, efficient, and highly professional. I left genuinely impressed with how smooth and streamlined the entire process was.

C. W.

Five-star review rating

I appreciated how prepared Shiv was for my consult. He reviewed my documents ahead of time, booked me in on short notice, and started exactly on time. The meeting was efficient and well-run, and everything I needed was addressed clearly. Excellent service.

K. W.

Five-star review rating

I recommend Shiv for his professional and honest legal counsel. He provided me with a clear and thorough insurance coverage opinion during a very difficult time, ensuring I understood exactly where I stood. I truly appreciated their straightforward communication, compassion, and fairness regarding my legal fees

Rami H

Five-star review rating

Working with Shiv and his team was a great experience. They explained everything clearly, handled the insurance process from start to finish, and always kept me updated. Professional, responsive, and easy to work with. I'd strongly recommend them to anyone needing help with an injury or insurance claim.

Mohand Shhadeh

Five-star review rating

I had a very positive experience with Shiv and his team. They made the process easy to understand, handled the paperwork and insurance issues, and were always quick to respond. Great service and highly recommended.

Marinka Avramovic

Five-star review rating

I hired Shiv for a very complex insurance matter with major liability risk. Within 90 days of taking over the file, he broke down the issues, developed a clear strategy, and significantly reduced the potential exposure. His work has likely saved me hundreds of thousands of dollars. Shiv is efficient, proactive, and knows how to handle high-stakes insurance disputes. I highly recommend him.

Wuilly Archila

Five-star review rating

Shiv is an absolutely fantastic lawyer and did not leave any stone unturned. He was methodical in approach and frequently showed us why his experience, professionalism, along side his reputation and network, was of exemplary standards. He really surpassed my expectations and I owe so much gratitude today for my family's wellbeing.

Daniel Gounder

Five-star review rating

I appreciated how prepared Shiv was for my consult. He reviewed my documents ahead of time, booked me in on short notice, and started exactly on time. The meeting was efficient and well-run, and everything I needed was addressed clearly. Excellent service.

Kasun Warnakulasooriya

Five-star review rating

I worked with Shiv and Candace through a car accident/injury claim that had some complexities relating to apportionment and liability disputes. They were exceptionally helpful and made sure to maximize the compensation, providing support along the way. If you have an accident claim and need legal assistance in the Lethbridge area, I would definitely reach out to Shiv and his team.

Brett Clifton

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Bad Faith Insurance FAQs (Alberta)

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Trusted by Albertans

for serious injury claims.

Nearly a decade of experience defending insurers — now fighting for you. Member of the Canadian Bar Association, Alberta Civil Trial Lawyers Association (ACTLA), and the Law Society of Alberta. Backed by strong testimonials and proven advocacy.

The Canadian Bar Association
The Law Society of Alberta
The Alberta Civil Trial Lawyers Association
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Consultations are always free and we offer a complete commitment to our clients with no upfront legal fees unless we win.

Clear answers. Strong advocacy.

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Call us at 403-527-7736 Or Text us at 403-527-7736

Shiv Ganesh

SHIV GANESH

Personal Injury and Insurance Lawyer

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Bad Faith Insurance Claims Lawyer in Alberta | Insurance Dispute Lawyer