Critical Illness Claim Denied or Delayed?

We Used to Work for Insurers — Now We Fight for Alberta Families

Critical illness insurance is supposed to protect you when you're facing the biggest health crisis of your life — cancer, heart attack, stroke, or another serious diagnosis. Instead, insurers often deny these claims on technicalities, wording interpretations, or overly strict definitions of illness. For nearly a decade, we defended insurers. Now we use that insider knowledge to help Albertans get the CI benefits they're entitled to.

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No Fee Unless We Win.

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Why Albertans Choose Us for CI Denials

Insider Advantage

Insider Advantage

We know how insurers deny CI claims because we used to defend them.

We Handle Everything

We Handle Everything

Medical evidence, policy interpretation, specialist opinions, negotiations, litigation.

Experience With Complex Medical Disputes

Experience With Complex Medical Disputes

Cancer staging, cardiac markers, neurological conditions.

Fast Review & Intervention

Fast Review & Intervention

CI disputes escalate quickly; early action matters.

No Fee Unless We Win

No Fee Unless We Win

Contingency options available for denial files.

CI claim denied or stalled?

Types of Critical Illness Claims We Handle

Insurance Claims We Handle

Cancer (all major types and stages)

Heart Attack & Coronary Artery Disease

Stroke & Neurological Conditions

Multiple Sclerosis & Autoimmune Disorders

Organ Transplant & Organ Failure

Major Surgeries

Paralysis

Coma

Loss of Limbs

Early Stage Cancer Disputes

'Does Not Meet Definition' Disputes

Non-Disclosure Allegations

Delayed Investigations

Conflicting Specialist Opinions

Group Critical Illness Denials

Common Reasons for Disputes

Condition does not meet the policy definition

Insufficient medical evidence

Illness not severe enough

'Pre-existing condition' or 'non-disclosure'

Symptoms were present before coverage began

Biomarkers don't meet the threshold

Cancer not invasive / not the correct grade

Heart attack markers not high enough

Stroke symptoms considered minor

Endless delays in 'ongoing investigation'

What to Do If Your CI Claim Is Denied or Delayed

  • 1
  • Save the denial letter

    It explains the insurer's position.

  • 2
  • Request your medical records

    We assist with this.

  • 3
  • Do not provide more statements

    Until we review the file.

  • 4
  • Collect imaging, labs, specialist reports

    We help interpret them.

  • 5
  • Talk to a lawyer early

    CI cases move quickly and deadlines matter.

Need clarity now?

What to Do If Your CI Claim Is Denied or Delayed

Client Testimonials

See what our clients say about their experience with our firm and how we helped them through their personal injury claims.

Five-star review rating

I would highly recommend Shiv Ganesh with Wilson Laycraft for a lawyer. He is down to earth, got right to work and didn't BS around, but got to the point of the matter. He listened intensely and communicated well. He is highly knowledgeable in his field . I would DEFINITELY have him represent myself or any family member, friend or acquaintance that needed a GREAT lawyer.

D. N.

Five-star review rating

Shiv is absolutely fantastic at what he does. I was a pedestrian struck by a vehicle and he has been nothing but diligent, devoted, professional, and dedicated to get the best result possible for me. I am extremely grateful to have had him work on my case and will be recommending him whenever possible.

L. E.

Five-star review rating

My consultation with Shiv was excellent from beginning to end. He replied promptly, reviewed my paperwork ahead of time, and booked me in without any delays. The appointment itself was on time, efficient, and highly professional. I left genuinely impressed with how smooth and streamlined the entire process was.

C. W.

Five-star review rating

I appreciated how prepared Shiv was for my consult. He reviewed my documents ahead of time, booked me in on short notice, and started exactly on time. The meeting was efficient and well-run, and everything I needed was addressed clearly. Excellent service.

K. W.

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Critical Illness Denial FAQs (Alberta)

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Trusted by Albertans

for serious injury claims.

Nearly a decade of experience defending insurers — now fighting for you. Member of the Canadian Bar Association, Alberta Civil Trial Lawyers Association (ACTLA), and the Law Society of Alberta. Backed by strong testimonials and proven advocacy.

The Canadian Bar Association
The Law Society of Alberta
The Alberta Civil Trial Lawyers Association
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Consultations are always free and we offer a complete commitment to our clients with no upfront legal fees unless we win.

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To start your free consultation, fill out the form. Or call us at 403-527-7736

Shiv Ganesh

SHIV GANESH

Personal Injury and Insurance Lawyer

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Critical Illness Denial Lawyer in Alberta | Insurance Dispute Lawyer | Shiv Ganesh